Salesforce to acquire Airkit.ai, a low-code platform for building AI customer service agents

Salesforce has announced plans to acquire Airkit.ai, a low-code platform that helps ecommerce companies build AI-powered customer service agents. Terms of the deal were not disclosed. Founded in 2017, Redwood City, California-based Airkit was created by Adam Evans and Stephen Ehikian, who sold a previous big data startup called RelateIQ to Salesforce for $390 million […]